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Frequently Asked Questions

General

  • Of course! You can rent one or several cars for a weekend, an entire week or even more. You can make a tailor-made quote request for further information.  

  • Your driving license must be written in roman alphabet or must come with an official translation, or with an international driving license under 3 years old. If you travel outside Europe, it is strongly recommended carrying an international driving license IN ADDITION to your regular license.
  • Every additional driver must be registered in the rental agreement, and must be present when checking-in with a valid driving license and ID.
  • Drivers must be aged 21 minimum and own a minimum 1 year old driving license.
  • The rental includes the booking of the car, a full tank of gas (for most offer - see details when booking), and a third-party insurance.
  • Our vehicles are delivered in mint condition. We expect you to return the car in good conditions after a reasonable use. However, if the vehicle is returned in bad conditions, we reserve the right to charge you with the cleaning expenses.
  • There is no minimum age, we keep at your disposal specific infant car seat so that you can enjoy a safe drive in Provence with your child.
  • Off course, child car seats are at your disposal. Request must be made when booking and for safety purposes you will be asked to attach it yourself. 
  • We offer a chauffeur-driven classic car service for all your trips :

    ✅  Airport and train station transfer
    From and to your home, office, or hotel... our chauffeur drives you to any airport or train station in Provence-Alpes-Côte-d’Azur.
    ✅  Professional meeting
    If you need to attend a congress, an exhibition or any professional meeting, Yes Provence stands by your side as long as you need and you will not have to care about logistic.
    ✅  "Door to door"
    This service is a genuine alternative to taxi or public transport. Sit in a premium car to reach any destination and distance.
    ✅  Full disposal of a chauffer-driven classic car.

    Our web site www.yesprovence.com
    FB ⇨ www.fb.com/yesprovence
    Instagram ⇨ www.instagram.com/yesprovence
    For further information, please contact us
    E-mail : contact@yesprovence.com
    Ph : 06.82.35.42.79
  • Yes provence pays a special attention to protect the personal data you will share on our website. It will only be used to answer any query you may have when booking a car rental on our website. Yes Provence will not share with a third party your information.

    You can access your personal details at any time. You can send an email at contact@yesprovence.com or use our online contact form www.yesprovence.com if you want to modify or delete your personal data.

    We remain at your disposal for any further information, you are welcome to use our contact form.

  • You are free to choose your desired itinerary, without any distance limit.  

    Our cars can be delivered our picked up at our warehouse in Mollégès. If you pick it up by your own means, you will have to brin git back at the expected time.

    Need some ideas of what to see in Provence? Discover our routes per region.

  • We guarantee vintage cars in perfect state, insured and very well maintained. In case of break down, please contact us by phone at the +33 (7) 56 81 78 78. We will come and save you as soon as possible!

  • For technical questions, please contact us by email (contact@yesprovence.com) or use the contact form.

  • We will provide as many chauffeurs as you need, depending on the number of rented vehicles.

  • Yes Provence can deliver and pick-up the rental car at an extra cost. Please contact us when booking.

  • We can arrange a group excursion 50 cars for a total of 200 people. For larger groups, please contact us by email at the following address : contact@yesprovence.com. 

  • Yes, we can come and pick you up in a vintage car at the Avignon, Nîmes or Aix-en-Provence TGV or Central station, or at the Marseille or Avignon Airport.

    Yes Provence also offers a VTC service with a private driver in a high-end car.

    Please contact us to a quote.

  • It is totally possible for persons with reduced mobility to rent a vintage car. A wheelchair can be placed on the back seat if you have no other passengers.

    Our best adapted vehicles for reduced mobility individuals are our Volkswagen Combi Vans. You can carry several wheelchairs in the boot of the van.

  • Iguanas, dogs and parakeets are admitted in our cars.

  • No panicking, in case of new restrictions, you can postpone your reservation dates up to three months after the initial date.

  • Yes, barrier gestures have to be respected and wearing a mask is mandatory in a car with driver.

  • Due to covid, we cannot have a passenger seated in front if there is a driver. Thus, you can only be 2 passengers is you rent a car with a chauffeur.

  • It will depend on the package you booked. We have a rental offer where the car must be returned with a full tank of fuel (if the vehicle is not returned with a full tank, we will charge for the missing fuel and the travel to and from the gas station : 20€ for half a day and 40€ for a full day).
    Every other rental package includes the cost of consumed fuel. There will be no refund for the fuel left in the tank.
  • Yes Provence is a vintage car rental agency : Citroën 2cv, Citroën Méhari, Mini Austin, Volkswagen Beatle - Convertible beatle, Volkswagen Combi Van T2.
    We have more than fifteen cars at your disposal.

    Here are our offers:
    1. Self-driven for half a day, full day or more... We created a mobile app to guide you along the road and offer you a unique and amazing way of discovering Provence (thematic tours, hidden spots, points of interest...)

    2. Classic car rental with your personal chauffeur to relax and enjoy the beauty of the sceneries in Provence.

    3. Rental for every event:
    ✅  Wedding/Civil union
    ✅  Seminar/Corporate rally
    ✅  Business events
    ✅  Private events
    We know how to answer all your needs!

    4. We also offer chauffeur driven car service:
    ✅  Train station and airport transfers
    To and from your home, hotel, place of business... : we cover every regional airport and train station.
  • See our terms and conditions
  • Yes, please call us at +33 (6) 82.35.42.79
    Mail : contact@yesprovence.com
  • You can follow us on:
    Facebook: https://www.facebook.com/yesprovence
    Instagram : https://www.instagram.com/yesprovence/
    LinkedIn : https://www.linkedin.com/company/yesprovence/
  • Yes Provence accepts  American Express credit card, Mastercard, Visa and payment in cash.
  • No, we do not accept bank checks. Payment methods accepted are credit cards and bank transfers.
  • Yes, of course you can book and pay for your reservation from our website at: www.yesprovence.com
  • Yes, our payment platform is 100% safe.
  • Yes Provence is located in Saint-Rémy-de-Provence. Our depot, where our car are stored, is located just outside the village.
  • Yes, you can book a car for someone else via our website. However, the rental contract must mention the name of the person that will drive the car, and he will have to present a valid credit card (to his name) on check-in.
  • We will ask for your driving license, and keep a copy of it in our database for a maximum of 2 years in the event of a traffic fine to be payed.
  • We only store a copy of your driving license in the event of a traffic fine to be payed.
  • The rental contract holder is liable for paying the fine. We store, in our database and for a maximum of 2 years, your driving license in the event of a fine to be settled.
  • A third party liability insurance is included with the car rental.
    You can ask for an additional comprehensive insurance on check-in to cover any potential complementary costs
  • See our terms and conditions.
  • On check-in, a security deposit is required by the rental company. As a general rule, this deposit is blocked on the main driver's credit card for the duration of the rental. Make sure that this international credit card authorizes an imprint of the amount of the deposit (amount of the insurance deductible+taxes+value of a tank of gas+other optional costs). The deposit is released when the vehicle is returned in the same condition as when it was picked up.
  • On check-in, we will ask for a credit card in order to guarantee the security deposit. The card must be a valid international credit card and the cardholder must be the main driver registered on the rental contract.
  • It depends on wich formula you booked.
    Half-day, morning = 9:00am – 12:30am ;
    Half-day afternoon = 1:30pm – 5:00pm ;
    Full day = 9:30am – 5:30pm.
    For delivery, we will schedule time and place when booking.
  • Depending on the offers, Yes Provence can confirm the category of vehicle that you book but not the model or brand. Yes Provence proposes rental cars from different brands but within the same category, with the same characteristics.
  • All car rental at YES PROVENCE include a third party liability, which is the minimum legal coverage required in every European country.
    In addition, our rates also include a financial liability reduced to the insurance deductible in the event of an accident (CDW) and theft (TP).
  • According to legal provision, the car driver registered in the rental contract is covered by third party liability insurance which guarantees cover for damage caused by the driver to a third party. All other damage is not covered and involve your liability (damage to the rental vehicle, theft, damage...). In the event of accident (CDW) or theft (TP), your financial liability is reduced to the insurance deductible.
    We recommend taking an additional insurance to cover what is not by our legal insurance. These aren't mandatory, you are free to subscribe or not.

Chauffeur service

  • The price of a VTC course depends on the asked distance. Please don’t hesitate to place a quote request.

  • 4 person in a sedan, and 7 person in a van. For more passengers, please contact us by email (contact@yesprovence.com).

  • There is no distance limit. The price varies depending on the course.

  • You only have to book online and to give your general details.

  • You can place a quote request online, send us a message or contact us by phone at the +33 (7) 56 81 78 78 or by email at the address contact@yesprovence.com.

  • Payment is due on arrival at your destination. No deposit is requested.
    However, if you desire, a bank transfer can be arranged for large amounts. Except for bank checks, every payment options are available: credit cards, debit cards or cash.
  • Your driver will await you at the airport or the train station with the name used for your booking on a sign. That is the reason why it is important to communicate your train or flight number and allow us to wait for you at the right terminal.

  • V.I.P. category comes with a spacious vehicle set in conference mode, the use of speedways as much as possible for a more comfortable experience, and high quality standards with personal and discreet service.

  • A car with chauffeur will be put at your entire disposal with no time limit. It is the most comfortable, simple and quality solution. A dedicated vehicle will be near you continuously to drive you where you desire in no time. It is the guarantee of an optimal comfort with everything that you need. A private VTC driver which knows perfcetly the PACA region will fullfill your expectations. 

  • This service is a true alternative to taxi and public transports. Our driver picks you up wherever you need and drives you anywhere you want on a comfortable car.
  • You planned a congress, a trade exhibition or an important business meeting in our region and you are looking for the solution to ease your travel? We offer to accompany you as long as you need and release you from the constraints of travel logistic.
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