Frequently Asked Questions
Is it possible to rent a car for a week or more?
Of course! You can rent one or several cars for a weekend, an entire week or even more. You can make a tailor-made quote request for further information.
Can my friends and relatives drive the rental car?We allow one additional driver. The photos of the 2 drivers must be filled in step 1 in the "Preparation Form" of our Vintage Rental mobile application.
What is the minimun age to rent a car ?The driver must be over 21 years old and have 3 years of license.
What does the rental include ?The rental of the car, the full tank of gas, the insurance, the departure and the return to our premises in Saint Andiol as well as a roadbook with ideas for walks.
Shall I return a clean vehicle?Our vehicles are rented clean and with a full tank of gas. We ask you to return the vehicle clean and with a full tank of gas (Unleaded 98). These two services can be done by our care in supplement.
Is there a minimum age for a child to travel in your cars?There is no minimum age, we keep at your disposal specific infant car seat so that you can enjoy a safe drive in Provence with your child.
Does your car include child car seat ?Of course, we provide you with adapted car seats for your babies and/or children. However, for safety reasons, we ask you to install it by your own means. Being old cars, none of them have the Isofix standard.
What does your Chauffeur Service include ?We offer a chauffeur-driven classic car service for all your trips :
✅ Airport and train station transfer
From and to your home, office, or hotel... our chauffeur drives you to any airport or train station in Provence-Alpes-Côte-d’Azur.
✅ Professional meeting
If you need to attend a congress, an exhibition or any professional meeting, Yes Provence stands by your side as long as you need and you will not have to care about logistic.
✅ "Door to door"
This service is a genuine alternative to taxi or public transport. Sit in a premium car to reach any destination and distance.
✅ Full disposal of a chauffer-driven classic car.
Our web site www.yesprovence.com
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For further information, please contact us
E-mail : email@example.com
Ph : 06.82.35.42.79
How is my personal data protected ?Yes provence pays a special attention to protect the personal data you will share on our website. It will only be used to answer any query you may have when booking a car rental on our website. Yes Provence will not share with a third party your information.
You can access your personal details at any time. You can send an email at firstname.lastname@example.org or use our online contact form www.yesprovence.com if you want to modify or delete your personal data.
We remain at your disposal for any further information, you are welcome to use our contact form.
How far can I travel with my rental car?
You are free to choose the itinerary you want, with a maximum of 110 kilometers per day. Our cars can be delivered or picked up at the Yes Provence location in Saint Andiol. If you pick up your car yourself, it must be brought back to the location at the scheduled time. Need ideas for places to visit in Provence? Discover our routes per region., depending on whether you want to discover the Luberon, the Alpilles, the Camargue or the Gorges du Verdon.
What happens if my rental car breaks down?
In case of breakdown, please contact us directly by phone at +33 (7) 56 81 78 78. We will come to your rescue as soon as possible! This assistance number is available from 9am to 7pm from Monday to Sunday.
I am facing a technical problem when booking online, what do I do?
For technical questions, please contact us by email (email@example.com) or use the contact form or by phone +33 (0)6 60 93 69 11.
If I rent a few cars for a group, is it possible to have several drivers?
We will provide as many chauffeurs as you need, depending on the number of rented vehicles.
Do I need an international driving license?Your driving license must be written in roman alphabet or must come with an official translation, or with an international driving license under 3 years old. If you travel outside Europe, it is strongly recommended carrying an international driving license IN ADDITION to your regular license.
What is the maximum number for which you can organize a group trip?
We can arrange a group excursion 40 cars for a total of 160 people. For larger groups, please contact us by email at the following address : firstname.lastname@example.org or by phone +33 (0)6 60 93 69 11.
Is it possible to rent a vintage car if my passenger is a person with reduced mobility?
It is totally possible for persons with reduced mobility to rent a vintage car. A wheelchair can be placed on the back seat if you have no other passengers.
Our best adapted vehicles for reduced mobility individuals are our Volkswagen Combi Vans. You can carry several wheelchairs in the boot of the van.
Are animals admitted in the cars?
Iguanas, dogs and parakeets are admitted in our cars.
Up to how many passengers can we rent a car with chauffeur?
Due to covid, we cannot have a passenger seated in front if there is a driver. Thus, you can only be 2 passengers is you rent a car with a chauffeur.
What is the minimum rental period for a Combi Van?The rental of Combi Van T2 motorhome is for a minimum of 3 days and 2 nights.
Can I go abroad in a Combi Van?
We authorize the rental of Combi Van only in France and in these departments Bouches-du-Rhône, Vaucluse, Var, Alpes Maritime (up to Nice), Alpes de Haute Provence (up to Sainte Croix du Verdon), Drôme (up to Grignan), Gard (up to Pont du Gard) and Ardèche (up to Vallon Pont d'Arc). Corsica and foreign countries are forbidden.
Can Yes provence deliver the rental car?Yes Provence can deliver and pick-up the rental car at an extra cost. Please contact us when booking.
Who is Yes Provence?Yes Provence is a vintage car rental agency : Citroën 2cv, Citroën Méhari, Volkswagen Beatle - Convertible beatle, Volkswagen Combi Van T2.
We have more than fifteen cars at your disposal.
Here are our offers:
1. Self-driven for half a day, full day or more... We created a mobile app to guide you along the road and offer you a unique and amazing way of discovering Provence (thematic tours, hidden spots, points of interest...)
2. Classic car rental with your personal chauffeur to relax and enjoy the beauty of the sceneries in Provence.
3. Rental for every event:
✅ Wedding/Civil union
✅ Seminar/Corporate rally
✅ Business events
✅ Private events
We know how to answer all your needs!
4. We also offer chauffeur driven car service:
✅ Train station and airport transfers
To and from your home, hotel, place of business... : we cover every regional airport and train station.
Will I have fees applied when modifying or cancelling a booking?See our terms and conditions
Can I reach you by phone?Yes, please call us at +33 (0)6 60 93 69 11
Mail : email@example.com
How can I follow Yes Provence's news?You can follow us on:
Instagram : https://www.instagram.com/yesprovence/
LinkedIn : https://www.linkedin.com/company/yesprovence/
What are the payment options available for a car rental?Yes Provence accepts American Express, Mastercard, Visa, bank transfers and cash.
Do you accept bank checks?No, we do not accept bank checks. Payment methods accepted are credit cards and bank transfers.
Can we pay online?Yes, of course you can book and pay for your reservation from our website at: www.yesprovence.com
Is the payment platform secure?Yes, our payment platform is 100% safe.
Where is located Yes Provence?Our address : 914 CD 29 Route de Cavaillon 13670 Saint Andiol
You will find us on Google Map and Waze :)
How to get to us :
By car : A7 Péage Avignon Sud exit 24 or A7 Péage de Cavaillon exit 25.
By train : Avignon TGV station (30 min), Avignon City Center station (30 min) and Aix-en-Provence TGV station (45 min)
By plane : Marseille airport (45 min)
Can I book a car for someone else?Yes, you can book a car for someone else via our website. However, the rental contract must mention the name of the person that will drive the car, and he will have to present a valid credit card (to his name) on check-in.
What documents do I need to provide?We will ask for your driving license, and keep a copy of it.
How much is the security deposit?A deposit is required by the car rental company when picking up the vehicle. This deposit is usually blocked by the rental company on the credit card of the main driver for the duration of the rental. Please make sure that this international credit card authorizes an imprint of the deposit amount.
How can I pay the security deposit?
The payment of the deposit is made by bank transfer in our mobile application Vintage Rental.
The amount is not debited, only 1€ are taken for the software.
The deposit is to be made before the rental.
Checks and hope are not allowed.
When does the rental starts?It depends on wich formula you booked.
Half-day, morning : 9:00am – 12:30am ;
Half-day afternoon : 1:30pm – 5:00pm ;
Full day : 9:30am – 5:30pm.
Departure of the Combi Van and wedding: from 10 am.
For deliveries to your home / vacation location we will agree in advance on the time of deposit.
Will I get the exact model I booked?
For a ride in a 2CV, Mehari, Beetle and Combi Van, we cannot make you choose the color of the model.
For weddings or other specific requests, we ask you for your first 3 choices in terms of colors among the cars of the same model. Upon decision of our mechanic, we can inform you up to 2 days before a change of car.
How is the rental car insured?All car rental at YES PROVENCE include a third party liability, which is the minimum legal coverage required in every European country.
In addition, our rates also include a financial liability reduced to the insurance deductible in the event of an accident (CDW) and theft (TP).
Do I need an additional insurance?According to legal provision, the car driver registered in the rental contract is covered by third party liability insurance which guarantees cover for damage caused by the driver to a third party. All other damage is not covered and involve your liability (damage to the rental vehicle, theft, damage...). In the event of accident (CDW) or theft (TP), your financial liability is reduced to the insurance deductible.
We recommend taking an additional insurance to cover what is not by our legal insurance. These aren't mandatory, you are free to subscribe or not.
Shall we return the car with a full tank of gas?
It all depends on the formula you have chosen. We offer a type of rental where you must return the vehicle with a full tank of gas. If you don't have a full tank, we will charge you the full tank of gasoline.
2CV, Mehari, Beetle for half a day : 30€
2CV, Mehari, Beetle for a day : 50€
Combi Van and Minibus : 70€.
What is the price of the VTC service?
The price of a VTC course depends on the asked distance. Please don’t hesitate to place a quote request.
How many passengers can you take on a VTC ride?
4 people in a sedan, and 7 people in a van. For more races, please contact us by email at firstname.lastname@example.org or by phone at +33 (0)6 60 93 69 11
What is the maximum distance that I can ask for?
There is no distance limit. The price varies depending on the course.
What documents do I have to give for a VTC ride?
You only have to book online and to give your general details.
How can I book a ride?
How can I pay the fare?Payment is due on arrival at your destination. No deposit is requested.
However, if you desire, a bank transfer can be arranged for large amounts. Except for bank checks, every payment options are available: credit cards, debit cards or cash.
How will I meet my chauffeur?Your driver will await you at the airport or the train station with the name used for your booking on a sign. That is the reason why it is important to communicate your train or flight number and allow us to wait for you at the right terminal.
What is the "VIP" category?
V.I.P. category comes with a spacious vehicle set in conference mode, the use of speedways as much as possible for a more comfortable experience, and high quality standards with personal and discreet service.
What does "provision" means?
A car with chauffeur will be put at your entire disposal with no time limit. It is the most comfortable, simple and quality solution. A dedicated vehicle will be near you continuously to drive you where you desire in no time. It is the guarantee of an optimal comfort with everything that you need. A private VTC driver which knows perfcetly the PACA region will fullfill your expectations.
What does "door to door" mean?This service is a true alternative to taxi and public transports. Our driver picks you up wherever you need and drives you anywhere you want on a comfortable car.
Is there a service dedicated to business meetings?You planned a congress, a trade exhibition or an important business meeting in our region and you are looking for the solution to ease your travel? We offer to accompany you as long as you need and release you from the constraints of travel logistic.